Frequently asked questions


Yes, we recommend you wear your glasses or contact lenses. This experience is not recommended for people with epilepsy.

VR HOUR adventure is suitable for anyone 8+ years old or older with full mobility. Persons with visual and hearing impairments, heart problems, pregnant women, and people with vertigo or motion sickness should proceed with caution.

A maximum of 7 players can play together one game per hour. For larger groups, we offer private event packages. Please visit our TEAM BUILDING EVENTS and KIDS BIRTHDAY PARTIES pages for more information. For groups events inquiries, please e-mail to or call us at (424) 334-4003.
All bookings are made online. If you have a large group of people and are interested in hosting a private event, please e-mail to or call us at (424) 334-4003
We welcome groups of up to 30 people for kids and adult birthday parties and team building/client events. Please visit our TEAM BUILDING EVENTS and KIDS BIRTHDAY PARTIES pages for more information. For group events inquiries, please e-mail or call us at (424) 334-4003.

Each experience is available in different languages. Please refer to each experience’s page for more information.

Yes, we manually sanitize all equipment after each and every use. In addition to that, we provide disposable hygiene masks for the goggles.
During COVID-19 outbreak we follow CDC cleanliness guidelines and implemented very strict protocols. Please refer to this page to learn more about our safety procedures during COVID-19:
Try to wear comfortable clothes and especially comfortable shoes. You will have to move around, pick up objects from the floor and even jump – you want to be comfortable and stable (Unless you are a superhero trained to fight aliens and attempt to save the world in stilettos, we recommend bringing a pair of sneakers with you).
It’s best to consult your doctor before using the product if you have any concerns or serious pre-existing medical conditions, psychiatric conditions, conditions that prevent you from safely performing physical activities, or are pregnant or elderly. Do not wear VR headset if you are intoxicated. It’s not recommended to use VR headsets for persons with vertigo.


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